Cream Cheese Survey Competition

1. DEFINITIONS

1.1 "You", "Your", or "Entrant" means each person who wishes to enter or has entered the Competition;

1.1 "Lancewood" means Lancewood, a division of Libstar Operations Proprietary Limited, including its affiliates and public relations agencies and marketing agencies;

1.2 "Competition" means the January Lunchbox Competition;

1.3 "Rules" means the rules of the Competition as set out herein; and

1.4 "Prizes" means 1 of 20 prizes, grocery voucher each valued at R500

2. RULES FOR THE COMPETITION

2.1 Introduction

2.1.1 The Competition is subject to these Rules. Each Entrant, by entering the Competition, expressly acknowledges that he or she has read these Rules and thereby accepts and agrees to be bound by the Rules.

2.1.2 It is the responsibility of each Entrant to read the Rules and pay special attention to all the terms printed in bold.

2.2 Process for entering the Survey Competition

2.2.1 To enter the Competition, and stand a chance to win, the Entrant must:

2.2.1.1 Complete the Full Fat Cream Cheese survey via the unique QR-code.

2.2.2 Entries submitted via a private message will not be considered eligible for participation in the Competition and will be disregarded.

2.2.3 In order to qualify as an Entrant, you must -

2.2.4.1 be 18 years or older;

2.2.4.2 reside in the Republic of South Africa; and

2.2.4.3 submit a valid entry which complies with these Rules, between the 1st of December 2025 and midnight on the 28th February 2026 ("the Closing Date").

2.2.5 All entries must be completed on or before the Closing Date. All entries completed after the Closing Date, or that do not comply with these Rules, will be invalid and will not be eligible for participation in the Competition.

2.3 Determination of the winner

2.3.1 There will be 20 winners in total, who will be randomly selected, from valid entries using an independent third-party computer programme or website. For the avoidance of doubt, it should be noted that an Entrant may not win more than one Prize in respect of this Competition.

2.3.2 The winners will be notified and will be requested to confirm their contact and delivery details within 48 hours of being requested to do so.

2.3.3 It is the winner's responsibility to ensure that their contact details provided to Lancewood are complete and correct.

2.3.4 The winners may be invited to take part in publicity and marketing campaigns conducted by Lancewood, but will be afforded an opportunity to decline such invitation. A winner will not be entitled to receive any payment, royalty or other remuneration for taking part in any such publicity or marketing campaigns. All and any materials, including publicity and marketing materials, produced in terms hereof and which contain the likeness and/or name of the winners with their consent, will be and at all times remain Lancewood's sole property and shall be able to use same for publicity and marketing purposes in any manner Lancewood deems fit, subject to applicable laws.

2.4 Prizes

2.4.1 Lancewood reserves the right to alter the Prizes at any time during the Competition and after the Closing Date and at its sole discretion, without any notice to the Entrants.

2.4.2 The Prizes are non-transferable and may not be deferred, changed, or exchanged for cash or any other item, and will only be delivered to a winner if all the information supplied by a winner to Lancewood is complete and correct.

2.4.3 To the extent that any taxes, duties, levies or other charges may be levied on the Prizes by any governmental, regulatory body or tax authority, or become payable by the winner to any governmental, regulatory body or tax authority, then such winner will be solely liable for the payment thereof. Lancewood will not increase the value of the Prizes to compensate for such taxes, duties, levies or other charges.

2.4.4 Subject to applicable laws, each Entrant agrees to accept the Prizes "as is".

2.4.5 Lancewood makes no representation or warranty, whether express, tacit or implied, regarding the Prizes other than as may be expressly contemplated in these Rules.

2.4.6 Subject to the provisions of paragraph 2.4.5 above, to the extent that the supplier, manufacturer or distributor of a relevant Prize has given a warranty in favour of Lancewood in respect of such Prizes, and such Prizes are found to be defective or damaged at the time of delivery or becomes defective during the warranty period for such Prizes, then in such event, Lancewood shall upon being notified in writing of such defect or damage by the winner, be entitled in its discretion to either (i) enforce the relevant warranty on behalf of such winner; or (ii) cede and transfer all rights under and in terms of the relevant warranty to such winner.

2.4.7 Ownership of risk in and benefit to any Prizes will pass to the winner of the Prize upon delivery of the Prize to such winner.

2.4.8 The winner of any Prize must notify Lancewood in writing of any defect, damage or validity to any Prize within 48 hours of delivery of the Prize to the winner. If a winner fails to notify Lancewood in writing of any defect, damage or validity within such 48-hour period, it will be deemed that the Prize did not have any defect, damage or validity issues at the time of delivery or that such winner has accepted the Prize notwithstanding the existence of any defect.

2.4.9 To the extent permitted by law, each Entrant irrevocably and unconditionally indemnifies and shall hold Lancewood harmless against any loss, cost, harm, damage or injury that may arise, whether directly or indirectly, from any cause whatsoever, as a result of any Prize being defective, not fit for purpose or unsafe. Without detracting from the above, that Lancewood shall replace any Prize that is proved to be defective, not fit for purpose within five days of delivery of the Prize to a winner.

2.4.10 Any costs or expenses incurred by a winner in respect of items not specifically included in a Prize shall be for the winner's own account. Lancewood will not under any circumstance be responsible for any direct or indirect expenses which the winner may incur as a result of their acceptance and/or use of a Prize, whether such expenses are foreseeable or not.

2.5 General

2.5.1 Any and all decisions made by Lancewood in relation to the administration, application and interpretation of these Rules shall be final and binding on all Entrants, and no correspondence will be entered into with Entrants regarding such decisions.

2.5.2 These Rules may be amended, without notice to the Entrants, at any time during the Competition. Such altered Rules and/or any substituted prizes shall become effective immediately after being published by Lancewood. No Entrant shall have any recourse of any nature whatsoever against Lancewood as a result of any alterations to these Rules or Prizes.

2.5.3 Entrants are obliged to comply with all applicable laws, including, without limitation, those laws protecting the intellectual property rights of other Entrants and parties.

2.5.4 Lancewood reserves the right to remove any content or comment from its Facebook page without notice to the person who published such content or comment, if Lancewood, in its sole discretion, determines that such content or comment:

2.5.4.1 violates these Rules;

2.5.4.2 is unlawful, misleading, discriminatory, defamatory or fraudulent;

infringes or violates someone else's rights, including their intellectual property rights;

2.5.4.3 does not relate to the Competition; or

2.6.4.4 is inappropriate for any other justifiable reason as determined by Lancewood.

2.5.5 These Rules are governed by the laws of the Republic of South Africa and any dispute or claim between Lancewood and any Entrant in relation to these Rules shall be subject to the jurisdiction of the South African courts.

2.5.6 In the event that any part of these Rules is deemed by a court of competent jurisdiction or any regulatory authority, to be invalid, illegal or unenforceable, then only that relevant part will be considered invalid and will no longer apply, while all the remaining provisions of these Rules will continue to be valid and in force to the greatest extent permitted by law.

2.5.7 All personal information relating to an Entrant will be processed by Lancewood in accordance with applicable law and the provisions of the Protection of Personal Information Act 4 of 2013.

2.5.8 By entering into the Competition, each Entrant thereby consents to his/her personal information being shared with Lancewood's employees, contractors and agents for purposes of this Competition.

2.5.9 Lancewood, its directors, members, officers, partners, agents, consultants and employees, the suppliers of any goods and services in connection with the Competition and their respective spouses, life partners, business partners or immediate family members are not permitted to participate in the Competition. Lancewood reserves the right to verify the eligibility of all Entrants at any time.

2.5.10 Lancewood reserves the right to extend, shorten or suspend the time period of the Competition in its sole discretion for technical, commercial, or operational reasons, for the greater public good, due to a “force majeure event”, or generally for any reason of comparable magnitude which impacts on the administration of the Competition. In these circumstances, Lancewood shall endeavour to notify Entrants by publishing a written notice on its website, as the case may be, as soon as reasonably possible.

3. LANCEWOOD'S ROLE AND RESPONSIBILITY

To the extent legally permissible and in the absence of gross negligence or fraud on the part of Lancewood

3.1 Lancewood assumes no liability whatsoever for any direct or indirect loss, harm or damage, including consequential and economic loss, arising from or in connection with or as a result of any Entrant's participation in the Competition; and

3.2 each Entrant irrevocably and unconditionally indemnifies Lancewood and shall hold Lancewood harmless against any loss, cost, damage, expense, harm or claim, whether direct or indirect, of any nature arising from, in connection with or as a result of his or her participation, in any way whatsoever, in the Competition.

Promoter: Lancewood, a division of Libstar Operations Proprietary Limited, 1st Floor Rosenpark, 1 High Street, Bellville, Cape Town, South Africa, 7530.