Galileo competition

1. DEFINITIONS

1.1 “You”, “Your”, or “Entrant” means each person who wishes to enter or has entered the Competition;

1.1 "Lancewood" means Lancewood, a division of Libstar Operations Proprietary Limited, including its affiliates and public relations agencies and marketing agencies;

1.2 "Competition" means the Lancewood Galileo Competition;

1.3 “Rules” means the rules of the Competition as set out herein; and

1.4 "Prizes" means 1 prize in total valued at R5,000 and comprising of the following:

1.4.1 one Picnic experience at any one of 4 pre-selected wine farms in Cape Town (Groot Constantia, Spier, Boschendal or Warwick), to the value of R3,000. The wine farm can be chosen by the winner, and a date and time agreed upon together with Lancewood.

Should your preferred farm, and therefore picnic experience, be less than R3,000 (price paid for the Picnic experience by Lancewood, directly to the wine farm), the remaining prize value will be made up with any other snacks or drinks of your choice at the same wine farm, to be spent on the same day. This will be pre-paid directly to the wine farm, by Lancewood.

1.4.2 one Lancewood product hamper including a branded Large Cooler bag, valued at R700, to enjoy at home.

1.4.3 Lancewood branded merchandise, valued at R700

1.4.4 one Lancewood branded Marble & Wooden board, valued at R400

1.4.5 one Boska Cheese Slicer, valued at R400

2. RULES FOR THE COMPETITION

2.1 Introduction

2.1.1 The Competition is subject to these Rules. Each Entrant, by entering the Competition, expressly acknowledges that he or she has read these Rules and thereby accepts and agrees to be bound by the Rules.

2.1.2 It is the responsibility of each Entrant to read the Rules and pay special attention to all the terms printed in bold.

2.2 Process for entering the Competition on Facebook, Instagram, TikTok or Twitter/X

2.2.1 To enter the Competition:

2.2.1.1 You must take a picture of you enjoying your LANCEWOOD DIPde’lite™, LANCEWOOD Cottage Cheese or LANCEWOOD Cream Cheese product, share it to your social media account/profile (on Instagram, Facebook, TikTok or Twitter/X only) and tag Lancewood (@lancewood.co.za on Facebook, Instagram & TikTok or @lancewooddairy.co.za on Twitter/X) using the hashtags #LANCEWOODGalileo in order to qualify for an entry.

2.2.2 Entries submitted via the comment section of a Lancewood post, via private message or Messenger will not be considered eligible for participation in the Competition and will be disregarded.

2.2.3 Only one entry, per Entrant, per platform will be valid as per point 2.2.1 above.

2.2.4 In order to qualify as an Entrant, you must -

2.2.4.1 [be 18 years or older];

2.2.4.2 reside in the Republic of South Africa; and

2.2.4.3 submit a valid entry which complies with these Rules, between the 5^th of April and midnight on the 30^th of April 2024 ("the Closing Date").

2.2.5 All entries must be completed on or before the Closing Date. All entries completed after the Closing Date, or that do not comply with these Rules, will be invalid and will not be eligible for participation in the Competition.

2.3 Determination of the winner

2.3.1 There will be 1 winner in total, who will be randomly selected, from valid entries on Facebook, Instagram , TikTok and Twitter/X, using an independent third-party computer programme or website. For the avoidance of doubt, it should be noted that an Entrant may not win more than one Prize in respect of this Competition.

2.3.2 The winner will be notified on the respective account and will be requested to confirm their contact and delivery details within 48 hours of being requested to do so.

2.3.3 It is the winner's responsibility to ensure that their contact details provided to Lancewood are complete and correct.

2.3.4 The winner may be invited to take part in publicity and marketing campaigns conducted by Lancewood, but will be afforded an opportunity to decline such invitation. A winner will not be entitled to receive any payment, royalty or other remuneration for taking part in any such publicity or marketing campaigns. All and any materials, including publicity and marketing materials, produced in terms hereof and which contain the likeness and/or name of the winners with their consent, will be and at all times remain Lancewood's sole property and shall be able to use same for publicity and marketing purposes in any manner Lancewood deems fit, subject to applicable laws.

2.3.5 After the winner has been confirmed as per 2.3.2, the winner will be announced on Instagram stories.

2.4 Prizes

2.4.1 Lancewood reserves the right to alter the Prizes at any time during the Competition and after the Closing Date and at its sole discretion, without any notice to the Entrants.

2.4.2 The Prizes are non-transferable and may not be deferred, changed, or exchanged for cash or any other item, and will only be delivered to a winner if all the information supplied to Lancewood by the winner is complete and correct.

2.4.3 To the extent that any taxes, duties, levies or other charges may be levied on the Prize by any governmental, regulatory body or tax authority, or become payable by the winner to any governmental, regulatory body or tax authority, then such winner will be solely liable for the payment thereof. Lancewood will not increase the value of the Prize to compensate for such taxes, duties, levies or other charges.

2.4.4 Subject to applicable laws, each Entrant agrees to accept the Prize "as is".

2.4.5 Lancewood makes no representation or warranty, whether express, tacit or implied, regarding the Prizes other than as may be expressly contemplated in these Rules.

2.4.6 Subject to the provisions of paragraph 2.4.5 above, to the extent that the supplier, manufacturer or distributor of a relevant Prize has given a warranty in favour of Lancewood in respect of such Prize, and such Prize is found to be defective or damaged at the time of delivery or becomes defective during the warranty period for such Prize, then in such event, Lancewood shall upon being notified in writing of such defect or damage by the winner, be entitled in its discretion to either (i) enforce the relevant warranty on behalf of such winner; or (ii) cede and transfer all rights under and in terms of the relevant warranty to such winner.

2.4.7 Ownership of, risk in and benefit to any Prize will pass to the winner of a Prize upon delivery of the Prize to such winner.

2.4.8 The winner of any Prize must notify Lancewood in writing of any defect, damage or validity to any Prize within 48 hours of delivery of the Prize to the winner. If a winner fails to notify Lancewood in writing of any defect, damage or validity within such 48-hour period, it will be deemed that the Prize did not have any defect, damage or validity issues at the time of delivery or that such winner has accepted the Prize notwithstanding the existence of any defect.

2.4.9 To the extent permitted by law, each Entrant irrevocably and unconditionally indemnifies and shall hold Lancewood harmless against any loss, cost, harm, damage or injury that may arise, whether directly or indirectly, from any cause whatsoever, as a result of any Prize being defective, not fit for purpose or unsafe. Without detracting from the above, that Lancewood shall replace any Prize that is proved to be defective, not fit for purpose within five days of delivery of the Prize to a winner.

2.4.10 Any costs or expenses incurred by a winner in respect of items not specifically included in a Prize shall be for the winner’s own account. Lancewood will not under any circumstance be responsible for any direct or indirect expenses which the winner may incur as a result of their acceptance and/or use of a Prize, whether such expenses are foreseeable or not.

2.5 General

2.5.1 Any and all decisions made by Lancewood in relation to the administration, application and interpretation of these Rules shall be final and binding on all Entrants, and no correspondence will be entered into with Entrants regarding such decisions.

2.5.2 These Rules may be amended, without notice to the Entrants, at any time during the Competition. Such altered Rules and/or any substituted prizes shall become effective immediately after being published by Lancewood. No Entrant shall have any recourse of any nature whatsoever against Lancewood as a result of any alterations to these Rules or Prizes.

2.5.3 Entrants are obliged to comply with all applicable laws, including, without limitation, those laws protecting the intellectual property rights of other Entrants and parties.

2.5.4 Lancewood reserves the right to remove any content or comment from its Facebook, Instagram and Twitter page without notice to the person who published such content or comment, if Lancewood, in its sole discretion, determines that such content or comment:

2.5.4.1 violates these Rules;

2.5.4.2 is unlawful, misleading, discriminatory, defamatory or fraudulent;

infringes or violates someone else's rights, including their intellectual property rights;

2.5.4.3 does not relate to the Competition; or

2.6.4.4 is inappropriate for any other justifiable reason as determined by Lancewood.

2.5.5 These Rules are governed by the laws of the Republic of South Africa and any dispute or claim between Lancewood and any Entrant in relation to these Rules shall be subject to the jurisdiction of the South African courts.

2.5.6 In the event that any part of these Rules is deemed by a court of competent jurisdiction or any regulatory authority, to be invalid, illegal or unenforceable, then only that relevant part will be considered invalid and will no longer apply, while all the remaining provisions of these Rules will continue to be valid and in force to the greatest extent permitted by law.

2.5.7 All personal information relating to an Entrant will be processed by Lancewood in accordance with applicable law and the provisions of the Protection of Personal Information Act 4 of 2013.

2.5.8 By entering into the Competition, each Entrant thereby consents to his/her personal information being shared with Lancewood's employees, contractors and agents for purposes of this Competition.

2.5.9 Lancewood, its directors, members, officers, partners, agents, consultants and employees, the suppliers of any goods and services in connection with the Competition and their respective spouses, life partners, business partners or immediate family members are not permitted to participate in the Competition. Lancewood reserves the right to verify the eligibility of all Entrants at any time.

2.5.10 Lancewood reserves the right to extend, shorten or suspend the time period of the Competition in its sole discretion for technical, commercial, or operational reasons, for the greater public good, due to a “force majeure event”, or generally for any reason of comparable magnitude which impacts on the administration of the Competition. In these circumstances, Lancewood shall endeavour to notify Entrants by publishing a written notice on its website, Facebook page, as the case may be, as soon as reasonably possible.

3. LANCEWOOD'S ROLE AND RESPONSIBILITY

To the extent legally permissible and in the absence of gross negligence or fraud on the part of Lancewood

3.1 Lancewood assumes no liability whatsoever for any direct or indirect loss, harm or damage, including consequential and economic loss, arising from or in connection with or as a result of any Entrant's participation in the Competition; and

3.2 each Entrant irrevocably and unconditionally indemnifies Lancewood and shall hold Lancewood harmless against any loss, cost, damage, expense, harm or claim, whether direct or indirect, of any nature arising from, in connection with or as a result of his or her participation, in any way whatsoever, in the Competition.

Promoter: Lancewood, a division of Libstar Operations Proprietary Limited, 1st Floor Rosenpark, 1 High Street, Bellville, Cape Town, South Africa, 7530.

Dip de'lite competition

1. DEFINITIONS

1.1 “You”, “Your”, or “Entrant” means each person who wishes to enter or has entered the Competition;

1.1 "Lancewood" means Lancewood, a division of Libstar Operations Proprietary Limited, including its affiliates and public relations agencies and marketing agencies;

1.2 "Competition" means the Lancewood DIPde’lite™ Competition;

1.3 “Rules” means the rules of the Competition as set out herein; and

1.4 "Prizes" means 1 prize in total valued at R20,000 and comprising of the following:

1.4.1 one Smartwatch of your choice, to the value of R20,000

Should your preferred Smartwatch brand be less than R20,000 (price paid for the Smartwatch), the remaining prize value will be made up with any one or more of the below items, at Lancewood’s discretion:

1.4.1.1 one Lancewood product hamper including a branded Large Cooler bag, valued at R1,000

1.4.1.2 Lancewood branded merchandise, valued at R800

1.4.1.3 one Le Creuset Calm Collection Mini bowl set, valued at R849

1.4.1.4 one Lancewood branded Marble & Wooden board, valued at R500

1.4.1.5 one Checkers grocery voucher, valued at R2,000

1.4.1.6 or any other item that Lancewood wishes to add.

2. RULES FOR THE COMPETITION

2.1 Introduction

2.1.2 It is the responsibility of each Entrant to read the Rules and pay special attention to all the terms printed in bold.

2.2 Process for entering the Competition on Facebook, Instagram, Twitter/X

2.2.1 To enter the Competition:

2.2.1.1 Enter via UCook and stand a chance to win, you must take a picture of you enjoying your LANCEWOOD DIPde’lite™ product, share it to your social media account/profile (on Instagram, Facebook or Twitter/X only) and tag Lancewood (@lancewood.co.za on Facebook or Instagram or @lancewooddairy.co.za on Twitter/X) using the hashtags #LancewoodDIPdelite and #UCOOK in order to qualify for an entry.

2.2.1.2 Enter via Lancewood Mailer and stand a chance to win, you must take a picture of you enjoying your LANCEWOOD DIPde’lite™ product, share it to your social media account/profile (on Instagram, Facebook or Twitter/X only) and tag Lancewood (@lancewood.co.za on Facebook or Instagram or @lancewooddairy.co.za on Twitter/X) using the hashtags #LancewoodDIPdelite in order to qualify for an entry.

2.2.2 Entries submitted via the comment section of the relevant post, via private message or Messenger will not be considered eligible for participation in the Competition and will be disregarded.

2.2.3 Only one entry, per Entrant, per platform will be valid as per point 2.2.1 above.

2.2.4 In order to qualify as an Entrant, you must -

2.2.4.1 [be 18 years or older];

2.2.4.2 reside in the Republic of South Africa; and

2.2.4.3 submit a valid entry which complies with these Rules, between the 18^th of March and midnight on the 7^th of April 2024 ("the Closing Date").

2.3 Determination of the winner

2.3.1 There will be 1 winner in total, who will be randomly selected, from valid entries on Facebook, Instagram and Twitter/X, using an independent third-party computer programme or website. For the avoidance of doubt, it should be noted that an Entrant may not win more than one Prize in respect of this Competition.

2.3.2 The winner will be notified on the respective account and will be requested to confirm their contact and delivery details within 48 hours of being requested to do so.

2.3.3 It is the winner's responsibility to ensure that their contact details provided to Lancewood are complete and correct.

2.3.5 After the winner has been confirmed as per 2.3.2, the winner will be announced on Instagram stories.

2.4 Prizes

2.4.1 Lancewood reserves the right to alter the Prizes at any time during the Competition and after the Closing Date and at its sole discretion, without any notice to the Entrants.

2.4.4 Subject to applicable laws, each Entrant agrees to accept the Prize "as is".

2.4.5 Lancewood makes no representation or warranty, whether express, tacit or implied, regarding the Prizes other than as may be expressly contemplated in these Rules.

2.4.7 Ownership of, risk in and benefit to any Prize will pass to the winner of a Prize upon delivery of the Prize to such winner.

2.5 General

2.5.3 Entrants are obliged to comply with all applicable laws, including, without limitation, those laws protecting the intellectual property rights of other Entrants and parties.

2.5.4.1 violates these Rules;

2.5.4.2 is unlawful, misleading, discriminatory, defamatory or fraudulent; infringes or violates someone else's rights, including their intellectual property rights;

2.5.4.3 does not relate to the Competition; or

2.6.4.4 is inappropriate for any other justifiable reason as determined by Lancewood.

2.5.7 All personal information relating to an Entrant will be processed by Lancewood in accordance with applicable law and the provisions of the Protection of Personal Information Act 4 of 2013.

2.5.8 By entering into the Competition, each Entrant thereby consents to his/her personal information being shared with Lancewood's employees, contractors and agents for purposes of this Competition.

3. LANCEWOOD'S ROLE AND RESPONSIBILITY

To the extent legally permissible and in the absence of gross negligence or fraud on the part of Lancewood

Promoter: Lancewood, a division of Libstar Operations Proprietary Limited, 1st Floor Rosenpark, 1 High Street, Bellville, Cape Town, South Africa, 7530.

Monthly database sign-up competition

1. DEFINITIONS

1.1 “You”, “Your”, or “Entrant” means each person who wishes to enter or has entered the Competition;

1.1 "Lancewood" means Lancewood, a division of Libstar Operations Proprietary Limited, including its affiliates and public relations agencies and marketing agencies;

1.2 "Competition" means the Lancewood Monthly database sign-up Competition;

1.3 “Rules” means the rules of the Competition as set out herein; and

1.4 "Prizes" means 1 prize in total and comprising the following:

1.4.1 one Lancewood hamper including a branded Large Cooler bag, branded merchandise and products, valued at R500.

2. RULES FOR THE COMPETITION

2.1 Introduction

2.1.2 It is the responsibility of each Entrant to read the Rules and pay special attention to all the terms printed in bold.

2.2 Process for entering the Competition on Facebook

2.2.1 To enter the Competition, and stand a chance to win, you must fill in the details on the form provided.

2.2.2 To enter, Entrants need to fill in all the fields on the Facebook form (Name and Surname, Email, Date of Birth and Phone Number). Only completed forms will be considered and entered into the Competition draw. Entries submitted via a private message or Facebook Messenger will not be considered eligible for participation in the Competition and will be disregarded.

2.2.3 Only one entry, per Entrant, will be valid as per point 2.2.2 above. If you complete the details on the form more than once, you will be disqualified from participating in the Competition, and in the event that your name is randomly selected then Lancewood will award the Prize to a different Entrant.

2.2.4 In order to qualify as an Entrant, you must -

2.2.4.1 [be 18 years or older];

2.2.4.2 reside in the Republic of South Africa; and

2.2.4.3 submit a valid entry which complies with these Rules, between the 1st and midnight of the respective calendar month ("the Closing Date").

2.3 Determination of the winner

2.3.1 There will only be 1 winner, who will be randomly selected, from valid entries on Lancewood's Facebook form for this Competition, using an independent third-party computer programme or website. For the avoidance of doubt, it should be noted that an Entrant may not win more than one Prize in respect of this Competition.

2.3.2 The winner will be notified on Facebook and will be requested to confirm their contact and delivery details within 48 hours of being requested to do so.

2.3.3 It is the winner's responsibility to ensure that their contact details provided to Lancewood are complete and correct.

2.4 Prizes

2.4.1 Lancewood reserves the right to alter the Prizes at any time during the Competition and after the Closing Date and at its sole discretion, without any notice to the Entrants.

2.4.2 The Prize are non-transferable and may not be deferred, changed, or exchanged for cash or any other item, and will only be delivered to a winner if all the information supplied by a winner to Lancewood is complete and correct.

2.4.4 Subject to applicable laws, each Entrant agrees to accept the Prize "as is".

2.4.5 Lancewood makes no representation or warranty, whether express, tacit or implied, regarding the Prizes other than as may be expressly contemplated in these Rules.

2.4.6 Subject to the provisions of paragraph 2.4.5 above, to the extent that the supplier, manufacturer or distributor of a relevant Prize has given a warranty in favour of Lancewood in respect of such Prize, and such Prize is found to be defective or damaged at the time of delivery or becomes defective during the warranty period for such Prize, then in such event, Lancewood shall upon being notified in writing of such defect or damage by the winner, be entitled in its discretion to either (i) enforce the relevant warranty on behalf of such winner; or (ii) cede and transfer all rights under and in terms of the relevant warranty to such winner.

2.4.7 Ownership of, risk in and benefit to any Prize will pass to the winner of a Prize upon delivery of the Prize to such winner.

2.5 General

2.5.3 Entrants are obliged to comply with all applicable laws, including, without limitation, those laws protecting the intellectual property rights of other Entrants and parties.

2.5.4 Lancewood reserves the right to remove any content or comment from its Facebook page without notice to the person who published such content or comment, if Lancewood, in its sole discretion, determines that such content or comment:

2.5.4.1 violates these Rules;

2.5.4.2 is unlawful, misleading, discriminatory, defamatory or fraudulent;

infringes or violates someone else's rights, including their intellectual property rights;

2.5.4.3 does not relate to the Competition; or

2.6.4.4 is inappropriate for any other justifiable reason as determined by Lancewood.

2.5.7 All personal information relating to an Entrant will be processed by Lancewood in accordance with applicable law and the provisions of the Protection of Personal Information Act 4 of 2013.

2.5.8 By entering into the Competition, each Entrant thereby consents to his/her personal information being shared with Lancewood's employees, contractors and agents for purposes of this Competition.

3. LANCEWOOD'S ROLE AND RESPONSIBILITY

To the extent legally permissible and in the absence of gross negligence or fraud on the part of Lancewood

Promoter: Lancewood, a division of Libstar Operations Proprietary Limited, 1st Floor Rosenpark, 1 High Street, Bellville, Cape Town, South Africa, 7530.

Terms of Use

Effective Date: 01/06/2017

Welcome to LANCEWOOD®'s website at https://www.lancewood.co.za ("our website/s" or "the LANCEWOOD® website/s"). We want you to fully understand your rights and our rights relating to your use of the website and the provisions of the Services (defined below) and ask that you please take a moment to read these terms carefully.

USER'S ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS OF USE

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1. IMPORTANT PROVISIONS

1.1 The TOU contain provisions which limit our exposure to risk and legal liability as well as provisions which constitutes an assumption of risk or liability on your part, including indemnification provisions and acknowledgement of facts by you by virtue of your agreement to these TOU. Certain of these provisions appear in CAPITAL LETTERS below.

1.2 The Content (defined below) available through the Service are made available to you for limited uses. Certain of these provisions appear in CAPITAL LETTERS below.

1.3 It is therefore important that you familiarise yourself with these provisions before you use the Service or the Content.

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3.1 LANCEWOOD® may replace, change, modify, add to or remove portions or the whole of the TOU. Any such changes to the TOU will become effective when the changes are posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance of the amended TOU.

4. SERVICES, REGISTRATION AND ACCOUNTS

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4.3 This website contains information about products produced by LANCEWOOD® ('the Products") that may be available under different trademarks in different countries and may be subject to sale or use with different restrictions and indications in different countries. The website also contains references to products not produced by us ("the Non-LANCEWOOD® Products"). These references can, for instance, be found in the recipes on our website from time to time. We do not distribute or endorse and Non-LANCEWOOD® Products and our display of, or reference to such products, shall not be construed as any form of endorsement thereof. LANCEWOOD® DO NOT GUARANTEE THE ACCURACY OR CORRECTNESS OF ANY TECHNICAL, SCIENTIFIC, OR OTHER INFORMATION REGARDING THE PRODUCTS (OR THE NON-LANCEWOOD® PRODUCTS) OR ANY OTHER CONTENT AND THE USE OF SUCH INFORMATION BY YOU IS ENTIRELY AT YOUR OWN RISK AND YOU HEREBY WAIVE ANY AND ALL CLAIMS WHICH YOU MAY HAVE AGAINST US, AND INDEMNIFY US AGAINST ANY AND ALL CLAIMS FROM THIRD PARTIES, ARISING FROM THE USE OF SUCH INFORMATION.

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5. ACCEPTABLE USE POLICY

5.1 YOU MAY ONLY USE THE SERVICES IF YOU DO SO IN ACCORDANCE WITH THE TOU AND IF YOUR ACCESS HAS NOT BEEN REMOVED, CANCELLED OR SUSPENDED BY OR ON BEHALF OF LANCEWOOD.

5.2 THE SERVICES ARE FOR YOUR PERSONAL AND NON-COMMERCIAL USE. YOU MAY NOT MODIFY, COPY, DISTRIBUTE, TRANSMIT, DISPLAY, PERFORM, REPRODUCE, PUBLISH, LICENSE, CREATE DERIVATIVE WORKS FROM, TRANSFER OR SELL FOR ANY COMMERCIAL PURPOSES ANY PORTION OF THE SERVICES, USE OF THE SERVICES OR ACCESS TO CONTENT. YOU MAY NOT USE THE SERVICE, OR ASSIST OR ENCOURAGE ANY OTHER PARTY, TO ENGAGE IN ANY OF THE FOLLOWING PROHIBITED USES:

5.2.1 actions which are unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

5.2.2 actions with the purpose of harming or attempting to harm minors or any other person in any way;

5.2.3 actions which in any way breaches or infringes any other person's right to respect for their private or family life, right to prohibition from discrimination or data protection rights in terms of the Protection of Personal Information Act 4 of 2013 ("POPI");

5.2.4 to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards and / or other restrictions;

5.2.5 to transmit or procure the sending of any unsolicited advertising or promotional material or any other form of similar solicitation (spam); or

5.2.6 knowingly transmit any data, send or upload any material that contains viruses, Trojan Horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer codes designed to adversely affect the operation of any computer software or hardware.

5.2.7 removing any copyright, trademark or other proprietary rights notices contained in or on the Services;

5.2.8 uploading content or other data to the Services which is:

5.2.8.1 defamatory of any person;

5.2.8.2 obscene, offensive, hateful or inflammatory;

5.2.8.3 promote sexually explicit material, violence or any illegal activity;

5.2.8.4 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

5.2.8.5 promote hate crimes or xenophobia;

5.2.8.6 infringe any copyright, database right, trade mark or other intellectual property right of any other person;

5.2.8.7 be likely to deceive any other person;

5.2.8.8 be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

5.2.8.9 be threatening, abuse or invade another's privacy or cause annoyance, inconvenience or needless anxiety;

5.2.8.10 be likely to harass, upset, embarrass, alarm or annoy any other person;

5.2.8.11 be used to impersonate another person, or to misrepresent your identity or affiliation with any other person;

5.2.8.12 give the impression that they emanate from LANCEWOOD®, if this is not the case; or

5.2.8.13 advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

5.3 Your right to use the LANCEWOOD® Services may be terminated immediately, at any time and without notice to you if you carry out any act in breach of the TOU or any of the User Polices. Any such action may result in the immediate deletion of any Personal Information (in terms of POPI), or the individual appointed by LANCEWOOD® to carry out administrative and managerial tasks that control the access and usage by yourself and other of the LANCEWOOD® Services ('the Administrator'), being able to access and use your Personal Information as more fully set out in the Privacy Policy.

5.4 You also agree (except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties or as expressly provided for in the TOU):

5.4.1 Not to attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit or distribute all or any portion of the software and / or documentation (as applicable) made available through the lancewood® website and services in any form or media or by any other means;;

5.4.2 Not to attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the software made available through the lancewood® website or services; and

5.4.3 Not to access, without authority, interfere with, damage or disrupt:

5.4.3.1 any part of the LANCEWOOD® Services;

5.4.3.2 any equipment or network on which the LANCEWOOD® Services is stored;

5.4.3.3 any software used in the provision of the LANCEWOOD® Services;

5.4.3.4 any equipment or network or software owned or used by any third party accessed through or in connection with the LANCEWOOD® Services;

5.4.4 license, sell, rent, lease, transfer, assign, distribute, display, disclose or otherwise commercially exploit or otherwise make the LANCEWOOD® services available to any third party, or

5.4.5 attempt to obtain, or assist third parties in obtaining, access to the LANCEWOOD® services without them having their own current and valid subscription.

5.5 LANCEWOOD® will determine, in its own discretion, whether there has been a breach of these TOU through your use of the LANCEWOOD® Services. Any breach of the TOU may result in LANCEWOOD® taking all or any of the following actions:

5.5.1 immediate, temporary or permanent withdrawal of your right to use any of the LANCEWOOD® Services;

5.5.2 immediate, temporary or permanent removal of Personal Information uploaded by you to any of the LANCEWOOD® Services;

5.5.3 issuing of a warning to you;

5.5.4 legal proceedings being instituted against you, the cost of which will be for your account (on an Attorney and own Client basis); and

5.5.5 disclosure of such information to law enforcement authorities as lancewood® may deem to be necessary.

6. THIRD PARTY PROVIDERS

6.1 Any software or applications that can be accessed through our website that are not provided by or operated by LANCEWOOD® or a member of the LANCEWOOD® Group Companies ("Third Party Applications") shall be accessed or used by you subject to the following terms:

6.1.1 LANCEWOOD® does not endorse or approve any Third Party website nor the content thereof made available via the Services;

6.1.2 YOU DO SO SOLELY AT YOUR OWN RISK AND ACKNOWLEDGE AND AGREE THAT Terms LANCEWOOD® MAKES NO REPRESENTATION OR COMMITMENT AND SHALL HAVE NO LIABILITY OR OBLIGATION WHATSOEVER IN RELATION TO THE CONTENT OR USE OF ANY THIRD PARTY APPLICATIONS, INCLUDING WITHOUT LIMITATION ANY LIABILITY RESULTING FROM:

Terms

6.1.2.1 the loss of any data stored, communicated to or through, createTermsd using, processed by or is in any other way dealt within whole or in part using the Third Party Applications; or

6.1.2.2 any virus or harmful material that infects your computer or netTermswork as a result of using Third Party Applications.

Terms

6.1.3 any contract entered into and any transaction completed via any TermsThird Party website is between yourself and the relevant Third Party, and not LANCEWOOD®;

6.1.4 any acts or omissions by the provider of the Third Party Applications including any use they make of any Personal Information about you); or

6.1.5 any transactions completed, and any contract entered into by you with any third party.

6.2 LANCEWOOD® recommends that you refer to the Third Party Application provider's terms and conditions and privacy policy.

7. PROPRIETARY RIGHTS

7.1 The TOU do not grant LANCEWOOD® any Intellectual Property Rights or other rights in your Personal Information, save in the circumstances described in clause 7.4 below or where otherwise necessary for LANCEWOOD® to operate and provide the LANCEWOOD® Services.

7.2 Intellectual Property Rights means any and all rights in the nature of intellectual property rights anywhere in the world (whether registered or unregistered) owned, possessed or controlled by a party, directly or indirectly, including, without limitation, patents, trademarks, service marks, design rights, copyright (including all copyright in any designs and computer software), source codes, moral rights, databases, trade or business names, whether capable of registration or not, but including any right to register same.

7.3 You acknowledge and agree that LANCEWOOD® and/or its licensors own all intellectual property rights in the services and the content. Except as expressly stated herein, these TOU do not grant you any rights, whether current or future, in the following:

7.3.1 patents, copyrights, database right, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licences in respect of the Service or the Content; or

7.3.2 any rights to the use of the LANCEWOOD® name, trademarks, domain names or brand.

7.4 You hereby grant us a non-exclusive licence in perpetuity to do and carry out the following:

7.4.1 Anything that you request LANCEWOOD® to do and carry out through the Services;

7.4.2 Any action necessary for LANCEWOOD® to comply with its obligations in the TOU, including but not limited to the backing up of LANCEWOOD® Service and the processing of your Personal Data. This permission extends to any compliance by LANCEWOOD® under agreements entered into with any Third Party that LANCEWOOD® works with to provide your access to and use of the LANCEWOOD® Services and Content.

8. DISCLAIMER

8.1 The LANCEWOOD® Services Are Provided to You for Free and on an "As Is" And "As Available" Basis. Reliance on and Use of Our Services and Content Are Therefore at Your Own Risk and under No Circumstances Will We Be Liable to You for Any Loss or Damage of Any Kind in Contract, Delict (Including Negligence), Statute or Otherwise Arising in Connection with Your Reliance on or Use of This Site or the Content or Services Provided, save to the Extent That Such Liability Cannot Be Excluded by Applicable Law or the Contrary Is Expressly Stated..

8.2 Accordingly, all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by the applicable law, excluded from these TOU.

8.3 LANCEWOOD® does not warrant that your use of the LANCEWOOD® services will be uninterrupted or error-free; or that the information obtained by you through your use of the services will meet your requirements and you agree that nothing in these is giving any warranties of this sort.

8.4 Further to the above and you agree that LANCEWOOD® shall not be liable for:

8.4.1 Any actions taken by the administrator;

8.4.2 Any actions of persons not acting for or on behalf of LANCEWOOD®;

8.4.3 Any deletions of personal information at any time including but not limited to following the termination or amendment to your account, any failure to store any personal information properly or at all or any damage caused by errors or omissions in any information, instructions or scripts used by you or provided to LANCEWOOD® by you in connection with the services; or

8.4.4 Any actions taken by LANCEWOOD® at your direction.

8.5 The TOU and other user policies shall not prevent LANCEWOOD® from entering into similar agreements with third parties, or from independently developing, using, selling or licencing documentation, products and/or services which are similar to those provided under these tou and/or the user policies.

9. INDEMNITY

9.1 You agree to indemnify and hold LANCEWOOD® and its affiliates, employees, agents, representatives and this party service providers harmless from any and all claims, actions, proceedings, losses, damages, liabilities, expenses and costs (including without limitation legal costs on an attorney and own client scale) arising out of or in connection with your use of the services and/or your breach of the tou and user policies.

10. LIMITATION OF LIABILITY

10.1 Subject to 10.2, LANCEWOOD® shall not be liable under the tou for any special, indirect or consequential loss or damage (including without limitation any loss of anticipated income, profits or contracts) in connection with or arising out of this agreement, regardless of whether such damage or loss arose due to a breach of this agreement, in delict, or otherwise, or whether it was foreseeable or known.

10.2 Nothing in these tou excludes the liability of LANCEWOOD® for liability for loss or damage:

10.2.1 Caused by its fraud or wilful misconduct;

10.2.2 Caused by its negligence, in the event of death or personal injury; or

10.2.3 Which, as a matter of law, is not allowed to exclude or limit in which case such liability will only be excluded or limited to such an extent as allowed by the applicable laws.

11. ENTIRE AGREEMENT, SEVERABILITY AND VARIATION

11.1 These TOU (including the other User Policies), constitute the entire Agreement between the parties and supersede any previous arrangement, understanding or agreement between them relating to the subject matter they cover.

11.2 Each of the parties acknowledges and agrees that in entering into these TOU it does not rely on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether this person is a party to this Agreement or not) relating to the subject matter of these TOU, other than as expressly set out these TOU.

11.3 If any provision (or part thereof) of these TOU is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.

11.4 If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention and / or purpose of the parties.

11.5 You acknowledge that no terms at variance with the TOU shall be of any force and effect unless LANCEWOOD® has, in writing, expressly and unambiguously agreed that the terms so sought to be introduced by you shall apply.

11.6 Any failure by LANCEWOOD® to exercise or enforce any right or provision shall in no way constitute a waiver of such right or provisions.

12. ASSIGNMENT

12.1 You shall not, without the prior written consent of LANCEWOOD® assign, transfer, cede, change, sub-contract or deal in any other manner with all or any of your rights or obligations under these TOU or other User Policies.

12.2 LANCEWOOD® may at any time assign, transfer, change, sub-contract or deal in any other manner with all or any of its rights or obligations under these TOU or the User Policies.

13. THIRD PARTY RIGHTS

13.1 Unless expressly stated otherwise, these TOU do not confer any other rights on any person or party (other than the parties to this TOU and, where applicable, their successors in title and permitted assigns).

14. GOVERNING LAW

14.1 This Agreement shall be interpreted and implemented in accordance with the laws of the Republic of South Africa.

15. CONSUMER GOODS & SERVICES OMBUD

consumer goods and services ombud

SUPPORT AND QUESTIONS:

We will provide support to you and answer any of your questions related to the website and our Services via the following methods:

- Email: [email protected]

- Telephone: +27 86 024 6679

Our further contact details can be obtained in the "Contact Us" section of this website at www.lancewood.co.za.

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Terms of Use

USER'S ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS OF USE

1. IMPORTANT PROVISIONS

2. OWNER OF THE WEBSITE

3. UPDATING THE TOU

4. SERVICES, REGISTRATION AND ACCOUNTS

5. ACCEPTABLE USE POLICY

6. THIRD PARTY PROVIDERS

7. PROPRIETARY RIGHTS

8. DISCLAIMER

9. INDEMNITY

10. LIMITATION OF LIABILITY

11. ENTIRE AGREEMENT, SEVERABILITY AND VARIATION

12. ASSIGNMENT

13. THIRD PARTY RIGHTS

14. GOVERNING LAW

15. CONSUMER GOODS & SERVICES OMBUD

SUPPORT AND QUESTIONS:

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